Fighting these statistics is the nonprofit organization, Charity: Water.  With a singular mission to bring safe and clean drinking water to people in developing nations, the organization has and is working on a total of 2321 water projects around the globe.  While I like to focus on grassroots sustainability, the magnitude and breadth of Charity: Water’s work is inspiring.

Today is the launch of the organization’s Unshaken campaign, a $1.3 million effort to help Haitians get clean water.  It’s an ambitious project with an ambitious goal: 100 percent of all donations will fund 11 large-scale projects serving 40,000 people. 

As I mentioned in an earlier post, Charity: Water is a fluid master at giving donors, supporters and interested parties narrative that pops.  Their website is an easy-to-navigate mix of simple messaging, multimedia content and a bit of pop marketing flair, possibly derived from Founder Scott Harrison’s background as an NYC nightclub promoter.

The Unshaken campaign is no exception.  A fantasticly edited and powerful video (below) shows the rationale behind the campaign.  The eleven projects are told and sold with arresting slide shows and succinct stories.  Want to help?  The donate and sponsor tabs are clear and separate from the general donation page .  If you support the cause, but lack the cash, you can help the organization by tweeting their message or adding a banner to your site.  Such endeavors are easy with a Spread the Word page, a fantastic way to consolidate supporter efforts.

When it comes down to it, a nonprofit is good ideas buoyed by great support.  The ability to navigate new media to  show, tell and SELL is crucial.  I think Charity: Water is one of the foremost international development nonprofits to excel at these qualities.  What do you think?

 I whole-heartedly agree.  Applied to a donor/supporter base, I think social media can make a tremendous and easily-fascilitated impact.  A simple example is the use of twitter to acknowledge publicity and financial contributors.  For retweeting several Mercy Corps posts, I was tweeted a thank you for my support.

similarly, the crisis in Haiti spurred numerous efforts to use social media for fundraising and public information.  The American Red Cross uses its Facebook page to offer personal thanks to “fans” and contributors to aid in Haiti.  Such an effort also allows a community to congregate.

However, Beth Kanter, social media and nonprofit guru, cautions nonprofits against using social media as the be-all, end-all.  She notes that nonprofits should use social media with caution, realizing that the platforms are tools, not strategies. Most platforms follow Gartner’s hype cycle, ending in a plateau of performance. 

Regardless, responding to donors, contributors and “fans” on the platforms THEY use demonstrates a flexibility and fluidity not usually associated with nonprofits.  But as Dave Fleet mentions, sometimes the handwritten or personal touch is best.  For thanking  those large donations, perhaps in the words of Marshall Mcluhan, the medium is the message.

What other nonprofits use social media platforms to thank donors and contributors?  Do you think it’s a good tactic?

I discussed Mercy Corps earlier regarding the organization’s poignant and strategic use of Twitter.  Today, I revisit the nonprofit for its tactic in  acquiring holiday donations.  Like some its competitors such as Heifer International , Mercy Corps packages donating as “gift-giving.”  Its differentiator, however, is  to ”give the gift that lasts a lifetime,” a Mercy Kit.    

Donors have a choice of kits ranging from $25 and up, and benefiting specific causes.  One such kit is the Play to Heal Kit.  For $75,  a donor gives a child who has experienced trauma a mentor, supplies, and a caregiver manual.  If the donation is made for someone else, the named person receives a card.  Each kit page contains a story of  a person helped, a donor testimonial and a donation widget.

One testimonial: “The way that the Mercy Kit is presented makes it feel tangible. You get a real sense of how your gift could help someone.”

Brian Powell, Cause Marketing expert and author of the blog,  Good Concepts, would say this testimonial is at the heart of effective donation garnering.  He recently noted that two important quotients of cause marketing are transparency and tangibility.  Without promoting the truth of where donation dollars go, it is hard for a  nonprofit to compete.  Powell states that donors need a 1-to-1 ratio,  ”This $75 dollar sum buys this, this and this.”  Overall, nonprofits need to package a donation in a manner that answers Powell’s big ‘D’ question, “Will this donation make a difference?”

According to Charity Navigator, human services nonprofits experienced the biggest drop in donations last year.  However, these are the organizations that need money the most during the holidays.  It seems crucial, then, that organizations like Mercy Corps ensure their messaging reflect the big ‘D.’

A personal “Thank You” displaying that 1 -to-1 ratio from Jeremy Barnicle,  Mercy Corps Marketing and Communications Vice President

What organizations also do this well?