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	<title>The Worldly Nonprofit, 2.0 &#187; public relations</title>
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		<title>The Importance of Narrative: AMREF USA</title>
		<link>http://sarahkassel.com/2009/12/01/the-importance-of-narrative-amref-usa/</link>
		<comments>http://sarahkassel.com/2009/12/01/the-importance-of-narrative-amref-usa/#comments</comments>
		<pubDate>Tue, 01 Dec 2009 04:29:57 +0000</pubDate>
		<dc:creator>sarahkassel</dc:creator>
				<category><![CDATA[Africa]]></category>
		<category><![CDATA[Cool Nonprofits]]></category>
		<category><![CDATA[Stories]]></category>
		<category><![CDATA[blogs]]></category>
		<category><![CDATA[international development]]></category>
		<category><![CDATA[new media]]></category>
		<category><![CDATA[nonprofit]]></category>
		<category><![CDATA[public relations]]></category>
		<category><![CDATA[social media]]></category>
		<category><![CDATA[video]]></category>
		<category><![CDATA[AIDS]]></category>
		<category><![CDATA[AMREF]]></category>
		<category><![CDATA[AMREF USA]]></category>
		<category><![CDATA[charities]]></category>
		<category><![CDATA[health]]></category>
		<category><![CDATA[HIV]]></category>
		<category><![CDATA[narrative]]></category>
		<category><![CDATA[nonprofits]]></category>
		<category><![CDATA[public health]]></category>
		<category><![CDATA[The Cluetrain Manifesto]]></category>
		<category><![CDATA[World AIDS Day]]></category>

		<guid isPermaLink="false">http://sarahkassel.com/?p=120</guid>
		<description><![CDATA[December 1 marks World AIDS Day, and in honor and recognition of AIDS prevention and treatment worldwide, today&#8217;s post will focus on AMREF USA.  Based in New York City, AMREF is the world&#8217;s largest African Health organization.  Spending 90% of funding on program expenses, AMREF USA is one of 12 offices worldwide that educate the public and [...]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=sarahkassel.com&amp;blog=9815086&amp;post=120&amp;subd=sarahkassel&amp;ref=&amp;feed=1" width="1" height="1" />]]></description>
			<content:encoded><![CDATA[<p><a href="http://sarahkassel.files.wordpress.com/2009/12/dr-asrat.jpg"><img class="alignleft size-medium wp-image-121" title="Dr Asrat" src="http://sarahkassel.files.wordpress.com/2009/12/dr-asrat.jpg?w=300&#038;h=128" alt="" width="300" height="128" /></a>December 1 marks <a title="World AIDS Day" href="http://www.avert.org/world-aids-day.htm" target="_blank">World AIDS Day</a>, and in honor and recognition of AIDS prevention and treatment worldwide, today&#8217;s post will focus on <a title="AMREF USA" href="http://usa.amref.org/" target="_blank">AMREF USA</a>.  Based in New York City, AMREF is the world&#8217;s largest African Health organization.  Spending 90% of funding on <a title="Charity Navigator" href="http://www.charitynavigator.org/index.cfm?bay=search.summary&amp;orgid=4943" target="_blank">program expenses</a>, AMREF USA is one of 12 offices worldwide that educate the public and funnel funding into AMREF&#8217;s work.</p>
<p>In regards to <a title="AMREF AIDS work" href="http://usa.amref.org/index.asp?PageID=14&amp;PiaID=2" target="_blank">AIDS work</a>, AMREF works on three levels to combat the virus in Sub-Saharan Africa, home to 60% of the population living with HIV.  They do this by strengthening efforts to educate, manage and treat HIV/AIDS within the existing medical system.</p>
<p><span id="more-120"></span></p>
<p>With so many worthwhile and <a title="AMREF awards" href="http://www.amref.org/who-we-are/our-achievements/awards/" target="_blank">award-winning </a>projects, AMREF should have some wonderful stories to tell.  Yet, the pictorial, video and written accounts are buried and hidden withing pages of  website text.</p>
<p>The story of  <a title="George's story" href="http://www.amref.org/personal-stories/georges-story/" target="_blank">George</a>, one of AMREF&#8217;s community health workers, is fantastic.  However, it takes some savvy site navigation to find it.  The same goes for George&#8217;s corresponding video- a fantastic piece, yet a hidden gem:</p>
<p><span style="text-align:center; display: block;"><a href="http://sarahkassel.com/2009/12/01/the-importance-of-narrative-amref-usa/"><img src="http://img.youtube.com/vi/JDv1avib1Hs/2.jpg" alt="" /></a></span></p>
<p>Admittedly, my thoughts about the need to promote the stories within an organization come on the heel of a conversation  regarding <em><a title="The Cluetrain Manifesto" href="http://www.cluetrain.com/" target="_blank">The Cluetrain Manifesto</a></em>.  We were discussing the need to incorporate, as the <a title="Cluetrain authors" href="http://www.cluetrain.com/ringleaders.html" target="_blank">authors</a> assert, the humanistic qualities into marketing approaches.  One might argue that a health relief organization is as humanistic as an organization can be.</p>
<p>However, I think that true sucess in web 2.0 can be better attained in conversation and story telling.  Let media pieces shine on the site.  Open platforms for people to join the conversation.  As noted in <em>Cluetrain, </em>and a decade in forethought, <a title="Cluetrain elevator rap" href="http://www.cluetrain.com/shortform.html" target="_blank">organizations need to allow for human and true conversation</a>.</p>
<p>With these musings, I offer my hopes for AMREF and organizations worldwide who strive to combat and treat HIV/ AIDS.  More to the point, I offer my thoughts  to those suffering the virus, and those survived by a loved one with AIDS.</p>
<p><strong>A Few Related Resources:</strong></p>
<p><a title="AIDS charities directory" href="http://www.cellscience.com/HIVCharities.html" target="_blank">Directory of AIDS Charities and Support groups worldwide</a></p>
<p>A great prevention fundraising video by Avert.org:</p>
<p><span style="text-align:center; display: block;"><a href="http://sarahkassel.com/2009/12/01/the-importance-of-narrative-amref-usa/"><img src="http://img.youtube.com/vi/IwTGEsMgLOw/2.jpg" alt="" /></a></span></p>
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		<title>Twitter-pated Nonprofits</title>
		<link>http://sarahkassel.com/2009/11/28/twitter-pated-nonprofits/</link>
		<comments>http://sarahkassel.com/2009/11/28/twitter-pated-nonprofits/#comments</comments>
		<pubDate>Sat, 28 Nov 2009 17:41:03 +0000</pubDate>
		<dc:creator>sarahkassel</dc:creator>
				<category><![CDATA[Creative ways togive]]></category>
		<category><![CDATA[PRSA]]></category>
		<category><![CDATA[blogs]]></category>
		<category><![CDATA[donations]]></category>
		<category><![CDATA[new media]]></category>
		<category><![CDATA[nonprofit]]></category>
		<category><![CDATA[public relations]]></category>
		<category><![CDATA[social media]]></category>
		<category><![CDATA[twitter]]></category>
		<category><![CDATA[giving]]></category>
		<category><![CDATA[Shel Israel]]></category>
		<category><![CDATA[PR strategy]]></category>
		<category><![CDATA[PR tactics]]></category>
		<category><![CDATA[Jack O'Connell]]></category>
		<category><![CDATA[Global Neighborhoods]]></category>
		<category><![CDATA[Twitterville]]></category>
		<category><![CDATA[good will]]></category>
		<category><![CDATA[donating]]></category>
		<category><![CDATA[PRSA Tactics]]></category>

		<guid isPermaLink="false">http://sarahkassel.com/?p=99</guid>
		<description><![CDATA[Coincidentally, I was just glancing through the November edition of PRSA Tactics, and the newsletter includes a great spotlight on Twitter.  In my last blog post, I noted that it seems the most successful posts are tactics  resulting from an umbrella strategy.  I thought I might add a few interesting points.  In an article entitled Politweets: &#8220;Embrace [...]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=sarahkassel.com&amp;blog=9815086&amp;post=99&amp;subd=sarahkassel&amp;ref=&amp;feed=1" width="1" height="1" />]]></description>
			<content:encoded><![CDATA[<p><a href="http://sarahkassel.files.wordpress.com/2009/11/tactics_cover_nov091.jpg"><img class="alignleft size-thumbnail wp-image-101" title="Tactics_cover_nov09" src="http://sarahkassel.files.wordpress.com/2009/11/tactics_cover_nov091.jpg?w=120&#038;h=150" alt="" width="120" height="150" /></a>Coincidentally, I was just glancing through the November edition of <a title="PRSA Tactics" href="http://www.prsa.org/Intelligence/Tactics/Issues" target="_blank"><em>PRSA Tactics</em></a><em>, </em>and the newsletter includes a great spotlight on Twitter.  In my last blog post, I noted that it seems the most successful posts are<em> tactics</em>  resulting from an umbrella <em>strategy</em>.  I thought I might add a few interesting points. </p>
<p>In an article entitled Politweets: &#8220;Embrace the Twitter Side of Government 2.0,&#8221; <a title="Jack O'Connell" href="http://www.cde.ca.gov/eo/" target="_blank">Jack O&#8217;Connell</a>, California&#8217;s superintendent of public instruction, lists three attributes for Twitter tactical success.  These are: <strong>transparency, passion and humanity.   </strong>The right blend of tweeted honesty, communicated need and likability make for a supportive online community.</p>
<p><span id="more-99"></span></p>
<p><a title="Shel Israel" href="http://redcouch.typepad.com/weblog/how-i-earn-a-living.html" target="_blank">Shel Israel</a>, author of the touted <a title="Twittersville" href="http://redcouch.typepad.com/weblog/twitterville.html" target="_blank">Twitterville</a> and <em>Global Neighborhoods</em> blogger, notes the <a title="Tweetsgiving" href="http://redcouch.typepad.com/weblog/2009/11/what-tweetsgiving-means-to-me.html" target="_blank">powerful force of using social media to spread and garner good will</a>.  Giving is subjective, he says.  Could the strategic use of Twitter could mean the difference between donation numbers?</p>
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		<title>Great Ways to Use Twitter?  Look to Mercy Corps</title>
		<link>http://sarahkassel.com/2009/11/24/great-ways-to-use-twitter-look-to-mercy-corps/</link>
		<comments>http://sarahkassel.com/2009/11/24/great-ways-to-use-twitter-look-to-mercy-corps/#comments</comments>
		<pubDate>Tue, 24 Nov 2009 14:08:02 +0000</pubDate>
		<dc:creator>sarahkassel</dc:creator>
				<category><![CDATA[Cool Nonprofits]]></category>
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		<category><![CDATA[Sustainable development]]></category>
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		<category><![CDATA[Mercy Corps]]></category>

		<guid isPermaLink="false">http://sarahkassel.com/?p=92</guid>
		<description><![CDATA[Some bias: I love Mercy Corps.  The Portland, Oregon-based nonprofit is a steadily growing, and sustainably conscious international development organization.  moreover, Mercy Corps utilizes 86.3% of funds on program expenses, and is a parent organization to  programs that economically develop the Portland area.  The true reason I mention Mercy Corps, however, is for the nonprofit&#8217;s use of  [...]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=sarahkassel.com&amp;blog=9815086&amp;post=92&amp;subd=sarahkassel&amp;ref=&amp;feed=1" width="1" height="1" />]]></description>
			<content:encoded><![CDATA[<p><a href="http://sarahkassel.files.wordpress.com/2009/11/cambodia5_01.jpg"><img class="alignleft size-medium wp-image-95" title="cambodia5_0" src="http://sarahkassel.files.wordpress.com/2009/11/cambodia5_01.jpg?w=300&#038;h=137" alt="" width="300" height="137" /></a>Some bias: I love <a title="Mercy Corps" href="http://www.mercycorps.org/" target="_blank">Mercy Corps</a>.  The Portland, Oregon-based nonprofit is a <a title="Oregon Live article" href="http://www.oregonlive.com/business/index.ssf/2009/10/mercy_corps_headquarters_opens.html" target="_blank">steadily growing</a>, and sustainably conscious international development organization.  moreover, Mercy Corps utilizes <a title="Charity Navigator" href="http://www.charitynavigator.org/index.cfm?bay=search.summary&amp;orgid=4078" target="_blank">86.3% of funds</a> on program expenses, and is a parent organization to  programs that economically develop the <a title="Mercy Corps NW" href="http://www.mercycorpsnw.org/" target="_blank">Portland area</a>. </p>
<p>The true reason I mention Mercy Corps, however, is for the nonprofit&#8217;s use of  <a title="Twitter" href="http://twitter.com/mercycorps" target="_blank">Twitter</a>.  While I sometimes debate the true effectiveness of microblogging when it comes to garnering donations, I think Mercy Corps developed the right blend of 140-character fueled public information and public solicitation, and encouraged retweeting.  Here is an example of the last few tweets:</p>
<p><span id="more-92"></span></p>
<p>&#8220;Writer @<a href="http://twitter.com/loudmind">loudmind</a> shares his most memorable meals from the field. (And how it all started w/ Indiana Jones.) <a rel="nofollow" href="http://bit.ly/5XIdcR" target="_blank">http://bit.ly/5XIdcR</a> about 9 hours ago from web</p>
<p>If you can spend $10 on cranberry sauce, can you spend $10 a help feed a family? Put the &#8220;giving&#8221; back in Thanksgiving: <a rel="nofollow" href="http://bit.ly/QKG4X" target="_blank">http://bit.ly/QKG4X</a> about 13 hours ago from web</p>
<p>Take a look at what women in CAR and our team around the globe are thankful for. Then add your thanks: <a rel="nofollow" href="http://bit.ly/4oXciH" target="_blank">http://bit.ly/4oXciH</a> <a title="#thanksgiving" href="http://twitter.com/search?q=%23thanksgiving">#thanksgiving</a> &#8220;</p>
<p>They connect followers to the Mercy Corps blog, encourage donation and foster interaction with the nonprofit. </p>
<p>Interestingly, Beth Kanter, social media and nonprofit expert and author of &#8220;<a title="Beth's Blog" href="http://beth.typepad.com/beths_blog/2009/11/new-twists-or-tweets-on-click-fundraising.html" target="_blank">Beth&#8217;s Blog&#8221;</a>, notes some interesting trends in Twitter solicitations that Mercy Corps appears to  adopt.  In particular, the fostering of &#8220;person to person asks.&#8221;</p>
<p>She advocates, and I agree, that the <em>strategy </em>behind the posts that can lead to the ultimate goal, donations.  What do you think?</p>
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		<title>The Power of Video: Charity: Water</title>
		<link>http://sarahkassel.com/2009/11/15/the-power-of-video-part-deux-charity-water/</link>
		<comments>http://sarahkassel.com/2009/11/15/the-power-of-video-part-deux-charity-water/#comments</comments>
		<pubDate>Sun, 15 Nov 2009 16:38:14 +0000</pubDate>
		<dc:creator>sarahkassel</dc:creator>
				<category><![CDATA[international development]]></category>
		<category><![CDATA[new media]]></category>
		<category><![CDATA[nonprofit]]></category>
		<category><![CDATA[public relations]]></category>
		<category><![CDATA[social media]]></category>
		<category><![CDATA[video]]></category>
		<category><![CDATA[audience]]></category>
		<category><![CDATA[charity]]></category>
		<category><![CDATA[Charity: Water]]></category>
		<category><![CDATA[International relief]]></category>
		<category><![CDATA[marketing]]></category>
		<category><![CDATA[promotion]]></category>
		<category><![CDATA[purpose]]></category>
		<category><![CDATA[YouTube]]></category>

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		<description><![CDATA[As I was contemplating the power of video and image-laden story, I remembered Charity: Water and wanted to write a quick addendum post. When discussing Direct Relief International, I noted that purpose and audience should drive a video&#8217;s  format, production, etc.  Direct Relief&#8217;s videos target an audience with an interest in the organization or its approach. [...]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=sarahkassel.com&amp;blog=9815086&amp;post=63&amp;subd=sarahkassel&amp;ref=&amp;feed=1" width="1" height="1" />]]></description>
			<content:encoded><![CDATA[<p><a rel="attachment wp-att-64" href="http://sarahkassel.com/2009/11/15/the-power-of-video-part-deux-charity-water/charity-water/"><img class="alignleft size-thumbnail wp-image-64" title="Charity water" src="http://sarahkassel.files.wordpress.com/2009/11/charity-water.jpg?w=150&#038;h=150" alt="Charity water" width="150" height="150" /></a>As I was contemplating the power of video and image-laden story, I remembered <a title="Charity Water" href="http://www.charitywater.org/" target="_self">Charity: Water </a>and wanted to write a quick addendum post.</p>
<p>When discussing <a title="Direct Relief International" href="http://www.directrelief.org" target="_blank">Direct Relief International</a>, I noted that purpose and audience should drive a video&#8217;s  format, production, etc.  Direct Relief&#8217;s videos target an audience with an interest in the organization or its approach.</p>
<p>Charity: Water&#8217;s video follows <a title="Previous post" href="http://sarahkassel.com/2009/11/14/direct-relief-international-and-the-power-of-video/" target="_blank">Gillin&#8217;s AEIOU (B)</a> rule, but in contrast is high in production and entertainment value:</p>
<p><span style="text-align:center; display: block;"><a href="http://sarahkassel.com/2009/11/15/the-power-of-video-part-deux-charity-water/"><img src="http://img.youtube.com/vi/rphhfy4qCfc/2.jpg" alt="" /></a></span></p>
<p>I love this video.  Short, empowering and vivid, it clearly targets a larger audience pool.  <a title="Scott Harrison" href="http://www.charitywater.org/about/scotts_story.php" target="_blank">Scott Harrison</a>, Charity: Water&#8217;s founder, once worked in promotions for the New York nightlife scene.  Perhaps his experiences inform the more flashy PSAs and videos on the nonprofit&#8217;s <a title="Charity:Water YouTube Channel" href="http://www.youtube.com/user/charitywater?feature=pyv&amp;ad=3441558275&amp;kw=charity#p/u/0/rphhfy4qCfc" target="_blank">YouTube channel.</a> </p>
<p><span id="more-63"></span></p>
<p>Charity: Water is no stranger to new media <a title="Charity: Water blog" href="http://charitywater.tumblr.com/" target="_blank">promotion</a> and marketing, and has used the <a title="TechCrunch article" href="http://www.techcrunch.com/2009/03/27/special-youtube-ads-earn-nonprofit-10000-in-a-single-day/" target="_blank">YouTube medium to its fullest advantage</a>.  In fact, YouTube introduced me to Charity: Water;  the nonprofit won a contest as one of the top four charities viewers wanted highlighted on the site.  My first thought: &#8220;Huh.  That&#8217;s a really good video.&#8221;</p>
<p>Such tactics bring us back to my first point: <em>purpose</em>. Charity: Water is a youthful nonprofit reaching out to a wide and youthful audience.  These videos troll for donors versus inform interested parties.  Either way, &#8220;That&#8217;s a really good video.&#8221;</p>
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		<title>Direct Relief International and the Power of Video</title>
		<link>http://sarahkassel.com/2009/11/14/direct-relief-international-and-the-power-of-video/</link>
		<comments>http://sarahkassel.com/2009/11/14/direct-relief-international-and-the-power-of-video/#comments</comments>
		<pubDate>Sat, 14 Nov 2009 18:34:09 +0000</pubDate>
		<dc:creator>sarahkassel</dc:creator>
				<category><![CDATA[blogs]]></category>
		<category><![CDATA[international development]]></category>
		<category><![CDATA[new media]]></category>
		<category><![CDATA[nonprofit]]></category>
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		<category><![CDATA[social media]]></category>
		<category><![CDATA[video]]></category>

		<guid isPermaLink="false">http://sarahkassel.com/?p=49</guid>
		<description><![CDATA[I&#8217;m reading Secrets of Social Media Marketing by Paul Gillin.  The book features great chapters on how to make the most of social media, and specifically, how to let images tell your story. In these chapters, Gillin highlights video and it&#8217;s importance.  His sums his advice for creating a successful viral video as AEIOU: Authentic, entertaining, Intimate, offbeat or unusual&#8230;with [...]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=sarahkassel.com&amp;blog=9815086&amp;post=49&amp;subd=sarahkassel&amp;ref=&amp;feed=1" width="1" height="1" />]]></description>
			<content:encoded><![CDATA[<p><a rel="attachment wp-att-54" href="http://sarahkassel.com/2009/11/14/direct-relief-international-and-the-power-of-video/guatemala2/"><img class="alignleft size-medium wp-image-54" title="Guatemala2" src="http://sarahkassel.files.wordpress.com/2009/11/guatemala2.jpg?w=300&#038;h=200" alt="Direct Relief International's photo from Guatamala" width="300" height="200" /></a>I&#8217;m reading <em>Secrets of Social Media Marketing </em>by <a title="Paul Gillin's Blog" href="http://gillin.com/blog/" target="_blank">Paul Gillin</a>.  The book features great chapters on how to make the most of social media, and specifically, how to let images tell your story.</p>
<p>In these chapters, Gillin highlights video and it&#8217;s importance.  His sums his advice for creating a successful viral video as AEIOU: <em>Authentic, entertaining, Intimate, offbeat or unusual</em>&#8230;with an added &#8220;b&#8221; for <em>brevity</em>.</p>
<p>Take a look at the newest video from <a title="Direct Relief International" href="http://http://www.directrelief.org/" target="_blank">Direct Relief International&#8217;s </a>YouTube Channel:</p>
<p><span style="text-align:center; display: block;"><a href="http://sarahkassel.com/2009/11/14/direct-relief-international-and-the-power-of-video/"><img src="http://img.youtube.com/vi/rl_P38x_OdE/2.jpg" alt="" /></a></span></p>
<p><span id="more-49"></span></p>
<p>It&#8217;s not flashy, wrought in high production value or entertaining for entertainment&#8217;s sake.  However, it is indicative of values of the charity.  A Santa Barbara-based organization, Direct Relief International spends <a title="Charity Navigator" href="http://www.charitynavigator.org/index.cfm?bay=search.summary&amp;orgid=3626" target="_blank">98.9% of it&#8217;s funds </a>on community-based projects <a title="Direct Relief International's U.S.-based projects" href="http://www.directrelief.org/WhereWeWork/Countries/USA/USA.aspx" target="_blank">domestically</a> and <a title="Direct Relief International's  projects" href="http://www.directrelief.org/WhereWeWork.aspx" target="_blank">worldwide</a>.</p>
<p>This video demonstrates the passion and authenticity of the organization, targeted to those who already have some interest.  Intimate, simple, explanatory videos are the hallmark of Direct Relief International&#8217;s <a title="Direct Relief International YouTube channel" href="http://www.youtube.com/directrelief" target="_blank">YouTube channel</a>.</p>
<p>Here is another example  from Direct Relief&#8217;s library:</p>
<p><span style="text-align:center; display: block;"><a href="http://sarahkassel.com/2009/11/14/direct-relief-international-and-the-power-of-video/"><img src="http://img.youtube.com/vi/6qOshZSxDKw/2.jpg" alt="" /></a></span></p>
<p>A simple online interview answering FAQs posted on the nonprofit&#8217;s <a title="Direct Relief International Twitter" href="http://twitter.com/directrelief" target="_blank">Twitter</a> and <a title="Direct Relief International Facebookk" href="http://http://www.facebook.com/directrelief" target="_blank">Facebook</a> page.  What a great way to connect with followers, answer questions that interest donors and potential donors and combine aspects of social media outreach. </p>
<p>Some might argue these videos are dry, but I think they are effective for their purpose.  What do you think?</p>
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